CROSS LINK CARE — MEDICAL DISCLAIMER
Last Updated: November 9, 2026
1. Nature of Our Services
Cross Link Care Ltd. (“Cross Link Care,” “CLC,” “we,” “us,” or “our”) provides non-clinical administrative coordination and informational support to individuals exploring healthcare options in Mexico.
Cross Link Care is not a healthcare provider, hospital, clinic, or medical facility. We do not provide medical diagnoses, prescribe medication, perform medical procedures, interpret medical test results, or make clinical treatment decisions.
Our services do not replace the advice or care of qualified healthcare professionals.
2. Informational Purposes Only
Information provided through our website, consultations, preliminary medical options proposals, and other communications is intended for general informational and administrative purposes.
Nothing provided by CLC constitutes medical advice, a diagnosis, a treatment recommendation, or the establishment of a doctor-patient relationship.
Information about a hospital, specialist, procedure, or healthcare option does not constitute a clinical endorsement or a determination that the provider or treatment is appropriate for a particular patient.
3. Medical Evaluations and Preliminary Pricing
CLC may research independent healthcare providers and present general information about procedures, availability, and preliminary medical prices.
These estimates are not guaranteed quotations.
Only the treating healthcare professional can determine a patient's medical needs, eligibility for treatment, appropriate procedures, and necessary diagnostic testing.
Following a medical evaluation, the recommended treatment and final price may differ from the initial estimate. Additional tests, procedures, complications, or changes in medical circumstances may result in additional costs.
Patients are responsible for reviewing and approving final treatment plans and medical quotations directly with their healthcare providers.
4. Consult Qualified Healthcare Professionals
Always consult a qualified healthcare professional regarding your medical condition, treatment options, potential risks, benefits, and follow-up care.
Do not disregard professional medical advice or delay seeking medical attention because of information provided by CLC.
Before receiving medical treatment abroad, discuss the potential risks, recovery requirements, travel considerations, and continuity of care with appropriate healthcare professionals.
5. Independent Healthcare Providers
Healthcare professionals, hospitals, clinics, and medical facilities identified or contacted through CLC are independent third parties.
CLC may facilitate administrative communications, appointment inquiries, scheduling, and other non-clinical coordination within the scope of an agreed service.
Healthcare providers independently determine their clinical recommendations, treatment plans, medical fees, scheduling, and patient acceptance.
CLC does not guarantee medical outcomes, treatment availability, provider performance, or the absence of complications.
Patients enter into medical service arrangements and make medical payments directly with their selected healthcare providers.
Nothing in this disclaimer excludes or limits liability that cannot lawfully be excluded or limited.
6. Recovery, Discharge, and Travel
Recovery periods, hospital discharge dates, follow-up requirements, and fitness to travel must be determined by qualified healthcare professionals.
CLC may communicate provider-issued instructions and assist with related administrative arrangements but does not independently determine whether a patient is medically fit to travel.
Medical treatment or recovery may require changes to anticipated travel dates.
Clients are responsible for arranging their own transportation, accommodation, travel insurance, and other travel services.
7. Post-Treatment Administrative Support
Where included in a Client Service Agreement, CLC may provide remote administrative assistance during the patient's treatment-related stay in Mexico and for up to 30 calendar days following hospital discharge.
This support may include facilitating administrative communications, appointment inquiries, and requests for medical documentation.
CLC does not provide clinical monitoring, medical assessments, emergency assistance, or medical follow-up care.
Patients remain responsible for obtaining appropriate medical follow-up from qualified healthcare professionals.
8. Medical Emergencies
Cross Link Care is not an emergency medical service and does not monitor clients for medical emergencies.
If you experience a medical emergency in Canada, call 911 or seek immediate assistance at the nearest emergency department.
If you are outside Canada, contact local emergency services or seek immediate care from an appropriate healthcare facility.
Do not rely on CLC communications for emergency medical assistance.
9. Contact Information
For questions about our administrative coordination services, contact:
Cross Link Care Ltd.
South Delta, British Columbia, Canada
Email: info@crosslinkcare.ca
Website: https://crosslinkcare.ca
This Medical Disclaimer should be read together with our Terms of Service and Privacy Policy.